Overview of Our Terms & Conditions
First, these Terms & Conditions govern your interaction with sandbpromotions.com and purchases from S And B Promotions. Specifically, when you access our site, approve a digital proof, or place an order, you agree to these commercial terms.
Furthermore, if you disagree with any part of these terms, please refrain from using our services. We align our commercial policies with standard standard commercial terms and consumer protection guidelines.
Service Terms & Custom Patch Specifications
We manufacture premium custom patches, machine embroidery digitizing, and scalable vector graphics. Additionally, all website product photos serve as illustrative examples.
Consequently, slight variations in thread sheen, fabric texture, or border dimensions can occur naturally across different manufacturing batches.
Order Quotes, Invoicing, and Payment Terms
First, our specialists generate quotes based on the dimensions, stitch counts, backing styles, and deadlines provided during inquiry.
- Price Adjustments: Quotes may change if order quantities, artwork files, or shipping destinations change.
- Order Confirmation: We officially accept orders once we confirm specifications and receive required payment.
- Billing Accuracy: You agree to provide accurate billing, shipping, and contact details for seamless delivery.
- Duties & Taxes: Clients remain responsible for local customs fees, import taxes, or expedited carrier handling.
Artwork Proof Approvals and Production Terms
First, you must inspect all digital proofs carefully, verifying text spelling, PMS thread colors, dimensions, and backing styles. Therefore, your written approval authorizes our production team to begin physical manufacturing.
Additionally, modifications requested after proof sign-off require revised pricing and timelines. Computer monitors may display colors slightly differently from physical threads or PVC dyes.
Intellectual Property Rights and Content Terms
First, you retain complete ownership of all trademarks, brand artwork, and graphic assets that you submit to S And B Promotions. Specifically, you grant us a limited production license to digitize, sew, and photograph your emblems for fulfillment.
Furthermore, you represent that you hold full legal rights to use all submitted artwork, complying with commercial trade guidelines. We reserve the right to decline any artwork that infringes on third-party copyrights.
Production Timelines and Shipping Terms
First, all estimated delivery dates represent standard business timelines rather than absolute guarantees. Specifically, courier transit times, customs clearance, or inclement weather can impact arrival schedules.
Therefore, please review our comprehensive Shipping & Delivery Policy for complete tracking and transit details.
Cancellations, Replacements, and Refund Terms
Because we custom-manufacture items to individual specifications, orders become non-returnable once physical sewing begins. However, we immediately replace items that contain verifiable factory defects.
Furthermore, please consult our detailed Refund & Cancellation Policy to review resolution procedures.
Website Usage and Digital Conduct Terms
First, you agree to use sandbpromotions.com exclusively for lawful commercial purposes. Consequently, you must not inject malicious software, scrape content automatically, or overload our server infrastructure.
In addition, we reserve the right to update website features, pricing calculators, and informational guides at any time without prior notice.
Third-Party Services and Platform Terms
Our platform interfaces with third-party payment gateways, analytics tools, and international shipping carriers. Specifically, these partners operate under their own independent terms and conditions.
Thus, S And B Promotions bears no liability for external platform disruptions beyond our direct operational control.
Disclaimer and Limitation of Liability Terms
To the fullest extent permitted by law, we provide our website and digital services on an "as available" basis. Therefore, we do not warrant that site operations will remain entirely uninterrupted.
Furthermore, our total financial liability relating to any specific order will not exceed the total amount paid by you for that order.
Client Indemnification Agreement Terms
You agree to indemnify and hold harmless S And B Promotions against any third-party claims, liabilities, or legal costs arising from submitted artwork infringement or material breaches of these Terms & Conditions.
Policy Modifications and Agreement Terms
We may update these terms periodically by posting an updated version with a revised date. If any clause becomes unenforceable, all remaining provisions remain fully in effect.
Moreover, these Terms & Conditions alongside your approved quote form the complete service agreement between both parties.
Contacting Us Regarding Terms & Conditions
If you have questions regarding our legal agreements, please reach our legal and support team at contact@sandbpromotions.com or call +1 (479) 318-1134.
You can also follow our latest design updates on Instagram (@sandbpromotion) or send inquiries through our contact page.